Job Description
Naturepedic, a certified organic mattress and bedding manufacturer headquartered in Chagrin Falls, OH is seeking an Affiliate Marketing Coordinator to join our growing sales/marketing teams. The position will require leadership, customer interface skills, and strategic planning/execution capabilities with new and existing affiliates. The role will partner closely with Naturepedic’s sales and marketing teams.
Responsibilities:
· Provide excellent customer service to maintain existing affiliates and acquire new affiliates.
· Maintain a highly proficient Naturepedic knowledge to better educate new and existing affiliates based on their areas of expertise
· Coordinate with Sales and Marketing teams to address affiliate needs in accurate and timely manner.
· Handle multiple aspects of customer-facing interactions ranging from emails, order processing, discussing organic certifications in depth.
· Relationship building, listening and learning customer needs.
· Implement affiliate marketing activity including email campaigns, newsletters, blog, etc to increase revenue targets.
· Collaborate with social team on influencers and social needs.
· Recommend process improvements to increase revenue targets.
· Develop business strategies to improve affiliate program.
· Stay current with trends in affiliate marketing and identify new opportunities.
· Work with management team to execute and close new affiliate deals.
· Communicate upcoming promotions and optimization opportunities.
Requirements:
- Bachelor’s Degree in appropriate field of study or equivalent work experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Excellent problem solver when working with strong personality types
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Willing to travel domestically when appropriate, less than 10% of total work hours
- Excellent listening, negotiation, and presentation skills
- Excellent verbal and written communication skills
- Self-motivated and able to thrive in a results-driven environment
- Natural relationship builder with integrity, reliability, and maturity
- Ability to prioritize among competing tasks
- Critical thinking and problem-solving skills
- Excellent time and project management skills.
- Keen attention to detail and adherence to deadlines
- Proficient in ERP systems and Microsoft Office Suite
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Chagrin Falls, OH 44023: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Affiliate marketing: 1 year (Preferred)
- Social media management: 1 year (Preferred)
Work Location: Hybrid remote in Chagrin Falls, OH 44023
